Refund Policy
We are delighted to help you accomplish your goals with our products. If you feel you need a refund, please read the following policy carefully.
Non-Refundable Digital Goods
Under the Distance Selling Regulations, customers typically have the right to return a product. However, these rights do not apply to downloadable digital goods. Once the products have been downloaded to your computer, they cannot be returned.
No Refunds for Downloaded Files
Purchases made on www.templamedia.com are non-refundable and non-exchangeable. Once a file has been downloaded, we cannot offer refunds because it's impossible to ensure that the product is no longer in use. This is a standard policy in the digital products industry, and we appreciate your understanding.
Exceptions and Discretion
Despite these limitations, we want you to be satisfied with your purchase. Refund requests are considered under specific circumstances, such as duplicate orders. All refund requests are reviewed thoroughly, and we reserve the right to issue refunds at our reasonable discretion. Please note that this policy does not obligate TemplaMedia to issue a refund.
Contact Us
If you experience any technical issues or have questions or concerns related to your purchase, please contact us at mediatempla@gmail.com. We will make every reasonable effort to ensure your satisfaction.